We taught our kids telephone courtesy very early on (as soon as they are able to talk and answer the phone). We have gotten a lot of compliments on how our kids are very polite on the phone. The 5 to 10 minutes we spent training them was well worth it.
Here's how they answer:
Krrrrinnnnggggg !!!!! (sound of ring varies :) )
Hello. This is G, may I help you?
Hi! May I speak with So-and-So?
Yes. Please hold on.
Here's how they are to call:
Krrrrinnnnggggg !!!!! (sound of ring varies)
Hello? This is G, may I please speak with So-and-So.
Like what I said, a little training goes a long way....
For more scribblings on telephone, visit Sunday Scribbling.